Refund policy

If Sky Peck isn't a hit in your house, we'll give you your money back. No forms, no interrogation.

14 days, no questions asked

You can request a full refund of your license purchase within 14 days of buying. Just email hello@skypeck.fun from the address on your account and we'll process it — usually within a business day or two. The refund goes back through Stripe to your original payment method; depending on your bank, it can take 5–10 business days to appear on your statement. You get back exactly what you paid, including if you bought with a discount code.

After 14 days we don't owe a refund, but email us anyway if something went wrong — if the game genuinely doesn't work for your setup, we'd rather make it right than keep your money.

What happens after a refund

Refunding revokes your license, and the game falls back to the free demo mode on all your devices at their next launch or check-in — it never deletes the game or your local save data. Your account itself stays; if you change your mind later, you can buy a new license anytime.

Chargebacks

Please ask us before asking your bank. A chargeback costs us a fee on top of the refund and automatically revokes the license, and disputes take weeks where an email to us takes a day. If a charge looks wrong or you don't recognize it, write to us first — we'll sort it out or refund you on the spot within the window above.

What this policy doesn't cover

Complimentary licenses (for example beta-invite comps) have nothing to refund. If you someday buy Sky Peck through a third-party store rather than skypeck.fun, that store's refund process applies to the purchase — start there, and email us if you get stuck. And none of this limits any non-waivable refund rights that consumer law in your country gives you.

Last updated: July 4, 2026